Ordering & Shipping

Shipping

Nationwide courier delivery to any physical address within the Republic of South Africa. Some products may include free shipping. Product with free shipping will be indicated on Checkout Page

Due to size or weight, shipping restrictions may apply to certain products. We reserve the right to re-quote on delivery cost depending on your order size, weight, total order value and delivery location. Orders are shipped from Cape Town, Western Cape via nationwide courier services.

We reserve the right to re-quote on deliveries if the products ordered are coming from 3rd Party Suppliers and/or Market Resellers, if products ordered are large or heavy, or need to be delivered to areas not serviced by our regular courier companies.

If shipping restrictions apply please do contact us to confirm shipping costs.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).